General Conditions
These general sales conditions apply to all orders placed through the website https://www.twoshoes.be
The website is owned and operated by datif tex BV, Sint-Huybrechtstraat 44, 1785 Merchtem (Belgium) with company number BE0400464696.
We reserve the right to modify these terms and conditions without prior notice. However, we commit ourselves to process existing orders according to the conditions that were valid at that time.
Use of the Website
By using our website, you agree to these terms and conditions.
Due to the variety of browsers and operating systems, we cannot guarantee the correct functioning of the website and assume that users can identify when something is incorrectly displayed. Prices that significantly differ from standard prices fall under this category.
Where you can upload public information on the website, you must take the necessary precautions.
- We reserve the right to moderate and/or remove reviews.
- We reserve the right to remove photos.
Processing of the Order
After receiving your order, we will send you a confirmation email.
Your order can still be canceled if:
- It is indicated that an order is abnormal or possibly fraudulent.
- The product is no longer available.
Except in cases of fraud, we will always refund you on the same day in case of cancellation.
Prices
The prices listed on the website include VAT.
Availability and Delivery of Products
Twoshoes does its best but does not guarantee that all products shown on the website are available. We reserve the right to modify certain products, remove them from the assortment, or make them unavailable for sale at any time and without prior notice.
We try to deliver the ordered product on time. However, there may be cases where we are prevented from shipping the product on time and meeting the delivery time we have indicated. Any delivery time we specify should therefore be considered as a non-binding estimate and not as an obligation to achieve the result of delivering the products on the estimated delivery date.
Within a reasonable period after delivery, you should check whether you have received the products in good condition and whether the content of the delivered package is complete. It is your responsibility to notify us as soon as possible of any damage to the products and/or any shortages in the delivered products.
If you unreasonably delay the delivery or receipt of the products after we have informed you that we have attempted to deliver the products to you, or if you have provided an incorrect delivery address causing the products to be returned to us after the first attempt at delivery, we will assume that you have exercised your right of withdrawal and we will refund the price paid for the products in accordance with our return policy and the relevant applicable legal provisions.
Images of Products
The display of product colors on this website depends, among other things, on your monitor settings. The presented colors may therefore differ from the actual colors of the products.
Payment
For the settlement of online payments, we work with a payment provider. The payment is therefore made through them. We do not have access to the confidential payment details of our customers.
The authorized cards are listed on the website. You must provide the card details when placing your order. We will only ship the products after the card issuer has authorized the use of the card for the payment of the ordered products.
Circumstances Beyond Our Control
We will do everything necessary to fulfill our obligations. However, we cannot be held liable for a delay or failure to perform our obligations in the event this is caused by circumstances beyond our reasonable control. In the event of a delay, we will perform as soon as reasonably possible.
Liability
These General Terms and Conditions describe the full extent of the Seller's obligations and liabilities in relation to the delivery of products. To the maximum extent permitted by applicable law, there are no warranties, conditions, or other terms that are binding on the Seller, except as expressly stated in these General Terms and Conditions.
We are not liable for breach of contract, tort, indemnity, or otherwise for any economic loss (including, but not limited to, loss of income, profits and/or turnover or anticipated savings), loss of data, loss of goodwill or reputation, or any other indirect, unforeseeable, special, or consequential damages, regardless of how they are caused. Nothing in these General Terms and Conditions will limit your legal rights and nothing in these General Terms and Conditions is intended to limit or exclude liability for fraud or intentional misconduct.
Severability
A provision or part of a provision of these General Terms and Conditions that is unlawful or unenforceable may be severed from these General Terms and Conditions and the remaining terms or parts of the provision of these General Terms and Conditions remain in force.
Contact Information
If you have any questions about purchasing products through the website www.twoshoes.be, you can contact our customer service by email at info@twoshoes.be.
Applicable Law
These General Terms and Conditions are governed by Belgian law.